ECHO Listening

About

ECHO stands for Effective Communication for Healthy Organizations.

ECHO Listening Intelligence is out to change the way the corporate and sales world thinks about listening. People spend 70-80% of their workday engaged in some form of communication, and 55% of that time is devoted to listening. At the day-to-day level, effective listening can mean the difference between closing a sale that satisfies both parties or the sinking feeling that everything went flat. More broadly, effective listening can infuse an entire company’s culture, improving workplace communications, enhancing team collaboration and driving up employee engagement.

ECHO Listening Intelligence is a communication training company that teaches Listening Intelligence, a critical skill for leaders, teams and sales professionals. Through customized training delivered in-person or virtually, ECHO uses hands-on real time practice of critical listening concepts to teach leaders and teams to leverage healthy conflict and cognitive diversity to improve collaboration, work outcomes and high-stakes decision-making. ECHO has a proven track record of helping companies improve their internal and external communication culture and increase bottom line by reducing miscommunication and rework.