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Bridge to Better Business: Building a Culture of Excellence

November 2, 2026 2:00 PM - 3:00 PM (EST)

Description

What sets exceptional organizations apart often comes down to how they work. They’re guided by clear values, inspired leadership and a real commitment to service, and they’re able to attract and keep extraordinary people. That kind of culture doesn’t happen by accident. It’s built intentionally through leadership, values and people, and it takes ongoing attention to keep those values at the forefront of everyday decisions.

Bridge to Better Business: Building a Culture of Excellence offers a closer look at how leaders create cultures that drive both business results and human connection.

Led by Becky Hubbard, Managing Director at The Charleston Place, and Erin Ruskey, Director of People and Culture, this conversation will draw on their experience in luxury hospitality. Both have led some of the nation’s premier hospitality organizations through significant transformation and growth.

Becky and Erin will share how they lead with purpose, authenticity and accountability, and how they create experiences that build lasting loyalty. They’ll also talk about attracting and retaining top talent and fostering a culture where people feel engaged, empowered and inspired. Attendees will leave with practical ways to turn exceptional service into a lasting advantage, whatever the size of their organization.

Event Details

Monday, November 2, 2026
2:00 - 3:00 PM

Charleston Metro Chamber of Commerce Boardroom
4922 O'Hear Avenue, Suite 205
North Charleston, SC 29405

Free to Chamber Members

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Contact Information

Name: Campbell Wiltshire
Email: CWiltshire@charlestonchamber.org
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